1121 Olivette Executive Parkway
St. Louis, MO 63132
Tele: (314) 997-6233
George P. Whitelaw, III
Mr. Whitelaw is a Director and the Chief Executive Officer of the TOLI Center. He received his B.A. degree from St. Lawrence University in 1972. He spent 10 years in
commercial banking specializing with closely held corporations. In 1986, he co-founded a closely-held insurance sales and consulting company and managed its
executive and employee benefits practice until June, 1998.
In 1992, Mr. Whitelaw co-founded Custom Administration Services Company, a privately held TOLI administration support company. In 2000, he founded TrustBuilder
Services, LLC, a successor TOLI administration support company. In 2007 he co-founded The TOLI Center, LLC.
Christopher G. Whitelaw
Mr. Whitelaw is a Director and Administration Manager of The TOLI Center. He attended Miami University and University of Missouri-St. Louis. He has 12+ years
experience in the insurance industry specializing in Life and Health insurance administration and servicing corporate and personal trustees of Irrevocable Life Insurance
Trusts. He also currently serves as an Administration Manager of The TOLI Center.
Kenneth D. Jackson
Ken Jackson is the Director of Administration Services. His primary role is the daily management of operations and coordination of client services. His background in
advanced estate and trust planning provides our clients with valuable insight into the policy service issues fiduciaries face in today's changing financial services
Ken received his Bachelors degree from Southern Illinois University in 1986 and double majored in Finance and Marketing. In 1995 he received two Masters degree
programs from The American College in Bryn Mawr, Pennsylvania, the Masters in Financial Services (MSFS) and the Masters in Management (MSM).
Ken holds multiple professional designations.
TOLI Administration Support Services: Credible in-force TOLI policy management requires access to
annual policy values and carrier illustrations.
Illustration credibility was clarified in 1992 by the Society of Actuaries and Society of Financial Service
Professionals and subsequently by FINRA (Financial Industry Regulatory Authority). For non-guaranteed death
benefit policies, carrier illustrations depict how a policy works but disclaim predictive value, do not evaluate
premium adequacy and do not assess the reasonableness of carrier-controlled assumptions. As a result,
premium adequacy and policy performance reporting for non-guaranteed death benefit policies should include
annual inforce carrier illustrations and benchmark modeling that use impartial and objective data.
The TOLI Center is the risk identification and mitigation standard for objective, third-
party support services for Trust-Owned Life Insurance (TOLI) policies. The TOLI Center
brings together fee-based TOLI procedures consulting, and policy and portfolio
administration services to support best practice TOLI risk management determinations.
Our clients are corporate and personal trustees and estate planning professionals who
lack the life insurance and regulatory compliance expertise to make informed TOLI
product suitability determinations and monitor policy performance. Our services are
intended to safeguard the interests of all trust parties; trustees, grantors, beneficiaries,
and professional advisors.
The TOLI Center has served trustees since 1992 and can assist TOLI fiduciaries in
evaluating vendor selection criteria, development of TOLI portfolio and compliance
procedures, design and implementation of a TOLI policy management system, and annual
performance monitoring of TOLI Policies.
ILIT Management Database (IMD): The IMD is our custom software application licensed to clients to manage ILIT accounts and
TOLI policies. Each IMD is customized as either (1) an intranet application that resides on the client’s private network or (2) a data
center encrypted application accessed by client staff with site administration provided by The TOLI Center.
Custom Designed for each client to include the necessary ILIT and TOLI management
functions for their ILIT environment.
Clients can license just the software application and are not required to outsource
annual TOLI policy reviews or commit to any other TOLI support services; however, we
offer an array of TOLI support services to supplement a client’s internal ILIT and TOLI
IMDs are licensed at a low-cost annual fixed fee with no user or TOLI policy volume fees.
Contact us to review your TOLI administration needs. We can provide sample
reports and topical TOLI information and a username and password to test our
ILIT Manaegment Database.
Policy Remediation: TOLI policy risk management should not be confused with customary life insurance marketing and policy
service practices. A lapsed TOLI policy can lead to questions of trustee negligence and damages. Currently, 17% of all in-force TOLI
policies serviced by The TOLI Center are projected to lapse prior to or within 5 years of the insured’s life expectancy. Several options are
available to clients to address underperforming policies.
Policy Management Alternatives Report. This report includes detailed policy management alternatives for
underperforming policies or policies that are no longer appropriate to meet trust objectives.
Life Settlement Market Value Projection. Life Settlement is the sale of an in-force life insurance policy to a third-
party for its fair market value yielding a cash payment to the seller in excess of the policy’s cash surrender value
but less than its death benefit. The purchaser acquires policy ownership, becomes the beneficiary, and is
responsible for future premium payments
The sale of a life insurance policy involves the collection of insured medical records to obtain life expectancy
reports, obtaining current policy values and illustrations, and the solicitation of bids. This can be a several
Before considering Life Settlement, The TOLI Center clients can obtain a Market Value Projection of the sale
of a TOLI policy based on general life settlement eligibility criteria. There is no fee for this service, no need
for insured medical records and no obligation to sell a policy.
Trustees use the Policy Management Alternatives Report and Life Settlement Market Value Projection to review underperforming policy
options with trust parties before commiting to surrender, lapse or sale.